Jon Stewart isn't a newsman, a reporter, or a correspondent. But he is an honest broker of ideas in a time when it's needed to separate the PR noise from the daily news, and that he does better than anyone else in the media.
Social media has come on fast, and there's no doubt that its left some folks a bit disoriented. But Kodak has been surprisingly nimble in adopting new practices, thanks to Chief Marketing Officer Jeffrey Hayzlett.
As you read Delivering Happiness, it's clear that Hsieh is talking about customer happiness, but also employee happiness, and even his happiness. He says the goals of happiness aren't mutually exclusive.