Local businesses have a love/hate relationship with Yelp. On one hand, having an active Yelp page with great reviews can be a real boon. But just a few irate customers can sink a company's reputation on the site.
Built in the "Great Gatsby era," this remarkable Art Deco building was the tallest tower in San Francisco for almost 40 years. Today, 140 New Montgomery may be only 33rd in height, but it's still the talk of the town, from NPR's KQED Radio in San Francisco to The Atlantic in D.C.
Restaurants get bad reviews, businesses get slammed for poor customer service, and some people have Internet skeletons which inconveniently appear in search engine results. What does one do if this happens? The spectrum of solutions runs wide from "let it ride" to engaging in black ops activities.
Yes, most of the material in your Lulu review is sand and salt, but there are probably a few grains of truth buried in there, too... truths that you've recognized. And knowing that other people recognize them too is a powerful thing.
The idea behind craigconnects is giving the voiceless a real voice, and the powerless real power. I see it as everyone doing some small, or big, part. One way to do this is by giving back via purchases and a few key initiatives.
Today there is a new business currency. It can't be found at the local bank, or purchased for any price. The new commodity is trust. And while I speak of trust as a commodity it can't be bough or sold. It has to be earned.