How Small Businesses Can Manage Negative Online Reviews
Reviews found on such websites as Yelp, Google Places and Citysearch can make or break a local business.
Reviews found on such websites as Yelp, Google Places and Citysearch can make or break a local business.
The Huffington Post | Katherine Bindley | Posted 04.12.2012
You could argue that your clever Facebook status updates and Frank Bruni-esque Yelp reviews are priceless, but the user data you generate can be conve...
The Huffington Post | Bianca Bosker | Posted 12.03.2011
It intuitively makes sense that a poor score on Yelp is bad for business. But just how much can a restaurant's business improve if its rating on the ...
Posted 11.28.2011
In a pinch, Yelp can be a great resource for restaurant recommendations. If, for example, you're looking for a Thai restaurant in North Myrtle Beach, ...
Technology Review | Posted 11.12.2011
A Groupon deal might boost sales but, it can also lower a merchant's reputation as measured by Yelp ratings, say computer scientists who have analyzed...
Posted 08.09.2011
Chefs do not always take criticism well. Prolific restaurateur Jeffrey Chodorow notoriously took out a full-page ad in the New York Times to respond t...
Techland | Posted 06.16.2011
Yelp, the popular user-generated ratings site for local businesses, just added "sex clubs" to its growing list of categories. Pretty odd, right? Well,...
The Huffington Post | Catharine Smith | Posted 06.08.2011
Browsing Yelp's "Nightlife" reviews, pleasure-seekers can find top-rated entertainment venues in their area--from comedy clubs, jazz bars and dance ha...
The Huffington Post/AOL Small Business | Julia L. Rogers | Posted 08.06.2011
Yelp has grown up quickly, and has become one of the leading consumer review sites on the Web. As a site that started mainly with bars and restaurants...
Posted 05.25.2011
As Wikipedia is to the Encyclopedia Britannica, so Yelp.com is to the New York Times food review section. The site is a hub of over 9 million reviews...
wsj.com | GEOFFREY A. FOWLER and JOSEPH DE AVILA | Posted 05.25.2011
The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are goo...
Rody Moore | Posted 05.15.2012