Yesterday, the blog Eater posted an entry about an alarming Craigslist ad by an unscrupulous business owner attempting to pay for fake Yelp reviews. The good news is that Yelp has pioneered successful strategies in fighting consumer fraud.
There are countless stories about how Yelp can damage small businesses and countless more about how Yelp reviews aren't particularly reliable. To add ...
As Yelp strives to increase its profitability, the issue of how much influence ad sales have on the integrity of their reviews will continue to be as pressing as ever.
Much like chocolate and peanut butter, Mork and Mindy, Jack and Coke, certain things just belong together. Which is why it's about time that the follo...
Did you find them on an ad they took out on a bus sign clutching a cell phone with an antennae on it (ugh)? Or have they been hitting you with pads and paper with their face on it for a decade (ugh) claiming they are your "neighborhood specialist"?
The days of restaurant critics donning fake noses and elaborate costumes to conceal their identities from restaurateurs are long gone. The LA Times re...
Restaurant-goers curious about the cleanliness of the environments they're eating in and how safe the food is have had to rely on two different strate...
McDonald's cravings happen, even to those of us with the best of healthy-eating intentions. The appeal, of course, is the greasiness, but also the con...
In a recent interview with Business Insider, Yelp CEO Jeremy Stoppelman speaks about the company's response to businesses that buy Yelp reviews to ske...
SAN FRANCISCO -- Yelp says it will alert users if it suspects that a business has tried to buy fake, misleading reviews on its site.
Yelp Inc. said T...
Review aggregate website Yelp.com serves over 78 million unique people monthly, who use the site to sift through over 40 million reviews. These areĀ monstrousĀ stats, as the nowĀ ubiquitous review system serves as a powerful gateway between consumer and potential new dining experience.
Bad news, professional critics -- the Internet is replacing you with altruism. User review sites like Yelp.com have thrived simply because they never ...
A Connecticut restaurant owner is claiming that Yelp deleted positive posts about her eatery after she refused to purchase advertising from the consum...
We all know that Yelp can sometimes be a fair-weather friend to restaurants. One day you're riding high, earning serious praise from citizen reviewers...
You could argue that your clever Facebook status updates and Frank Bruni-esque Yelp reviews are priceless, but the user data you generate can be conve...
It intuitively makes sense that a poor score on Yelp is bad for business. But just how much can a restaurant's business improve if its rating on the ...
In a pinch, Yelp can be a great resource for restaurant recommendations. If, for example, you're looking for a Thai restaurant in North Myrtle Beach, ...
A Groupon deal might boost sales but, it can also lower a merchant's reputation as measured by Yelp ratings, say computer scientists who have analyzed...
Chefs do not always take criticism well. Prolific restaurateur Jeffrey Chodorow notoriously took out a full-page ad in the New York Times to respond t...