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Tim Chen

Tim Chen

Posted: August 24, 2010 03:03 PM

Banks have been in the "freemium" business since well before that became a Web 2.0 catch phrase. Similar to the way that companies like Skype offer their products for free to millions of users while only a fraction pay, banks have been offering services like free checking to their customers for decades, while imposing fees on a small minority. This subsidy is a staple of the banking industry, and it's under attack.

When the Fed steps into the fray to prevent banks from penalizing you with overdraft fees, or from raising your APR if you miss a payment, it means that banks can't recoup the costs of offering all those free services, so they're forced to invent new fees. Banks aren't charities -- they're in the business to make money, whether it benefits us consumers or not. And when the Fed keeps them from punishing those few who overdraw their accounts or miss their payments, they aren't just going to take it in stride, they're going to make the rest of us pay for it. The only parties that don't have to pay are the ones responsible for this whole mess -- overextended Americans and the banks that feed off of them.

The Banks: Regulate us all you want, we'll just raise prices elsewhere


With the most recent round of bank earnings announcements, bank executives made it very clear that they won't be twiddling their thumbs while profits erode. Jamie Dimon of JPMorgan Chase put it best, when explaining how his bank will deal with financial reform:

"If you can't charge for the soda, you're going to charge more for the burger" - Jamie Dimon, CEO, JP Morgan Chase

And Dimon's friends have also been reassuring investors that any regulatory impact will be "mitigated" by increasing prices elsewhere:

"The mitigating actions are from the revenue side ... different types of fee structures, higher minimum balances, still charging for overdrafts..." - Brian Moynihan, CEO, Bank of America

"Joe Price and his team are working diligently to determine the appropriate ways to mitigate the impact of Durbin. Some of those mitigating actions made occur in other business segments of Bank of America and wouldn't necessarily be reflective in the card segment. " - Brian Moynihan, CEO, Bank of America (while talking about the Durbin Amendment)

"I'll ... provide you some additional color on the potential impact to SunTrust of regulatory reform... the situation is fluid, and we are in the process of thoroughly evaluating the possible implications and the mitigating actions." - Mark Chancy, CFO, SunTrust Bank

They made no secret of how they plan to "mitigate" the effects. They're going to raise fees and prices on other financial products dollar-for-dollar to make up whatever they lose in overdraft fees or interchange fees:

"We'll go back to where we were 20 years ago where there will be kind of a certain number $5, $8, $9 stated charge for having a checking account every month" - Kelley King, CEO, BB&T

"Our goal in the thing is to at least make the thing revenue neutral" - William Cooper, CEO, TCF Financial

Translation: You will no longer be rewarded for good financial behavior


Consumer-facing regulatory changes over the past year tended to have one thing in common: preventing financial institutions from severely penalizing bad financial behavior. So Congress has decided that fees should now be paid more democratically by everyone. Let's illustrate why this is the case with a simple example.

Chase estimates that it costs about $300 to provide a free checking account. Compare that $300 number to an FDIC study, which states that the top 5% of overdrafters run up $1,610 in fees on average. This means that 5% of account holders pay for over 25% of checking accounts, on overdraft fees alone.

The same concept applies to credit cards as well. The CARD Act was meant to end the practices of imposing exorbitant fees and 30% penalty APRs on late credit card payments, along with other such evils. But in their place, we all got higher APRs, higher annual fees, and less attractive balance transfer offers.

It's important to separate consumer-facing regulatory reform like the CARD Act, Durbin Amendment, and Reg E, from regulations that are focused on keeping the financial system stable, like the Collins Amendment, Volcker Rule / Derivatives, and Deposit Insurance changes. When rallying for financial reform, we have to remember that every action has an equal and opposite reaction when you start threatening the profits of competitive industries.

 

Follow Tim Chen on Twitter: www.twitter.com/nerdwallet

Banks have been in the "freemium" business since well before that became a Web 2.0 catch phrase. Similar to the way that companies like Skype offer their products for free to millions of users while ...
Banks have been in the "freemium" business since well before that became a Web 2.0 catch phrase. Similar to the way that companies like Skype offer their products for free to millions of users while ...
 
 
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This user has chosen to opt out of the Badges program
03:52 PM on 08/25/2010
Oh, I think we can have a substantially improved "status quo" here, Tim, and I think that the industries of finance, banking, and insurance will be much the better for it.

What has happened here, I think, is crime. Very old crimes, in fact. Securities fraud. Usury. Bribery. Swindling. Deception.

One of the reasons why I think this occurred is because of the removal of the Glass-Steagall Act, which served to keep finance, banking, and insurance at arm's length ... as, I submit, they absolutely have to be. When GS went away, a stable "tripod" became an unstable house of cards -- and it promptly collapsed. When it did, the businesses in question loudly proclaimed themselves to be "too big to fail," and started gouging and swindling everyone and everything that moved. Which probably made them fail even faster.

Solution? Go back to banking the way your grandpa did it, when he sat at the top of the highest building in town and surveyed all the projects that he had a big hand in making possible. Go back to insurance like your great-uncle did it, actually helping people manage risk. And if you want to engage in finance, keep your bank and your insurance company out of it. Pick one business that you prefer; but only one of the three.

Corny? Old-fashioned? I don't think so. It worked well. Meanwhile, "this newfangled horse is quite dead, and it stinks quite badly." Time to bury Old Dobbin.
12:07 PM on 08/25/2010
Gee-- maybe when banks have to charge a fee for accounts they'll have to cut execs. pay a little to be competative? (instead of hiding actual costs as fees and blaming customers when costs rise)
12:03 PM on 08/25/2010
So you're saying a saving account costs $300. a year (to the bank ) but by screwing people with fees they can give some an account for free? and this is a good thing? Usually the ones having a problem are the poorist who run their accounts closer to zero because they can't afford to keep extra money in checking....so the poor end up paying for free service to the well-to-do. I know it is a quaint notion but I would rather be charged a fair price for a service than hope someone has a med. emergency or loses their job so I can get something for nothing!
07:04 PM on 08/24/2010
"Consumer-facing regulatory changes over the past year tended to have one thing in common: preventing financial institutions from severely penalizing bad financial behavior."
The key word here is 'severely.' I have no sympathy for the banks, none. A cup of coffee doesn't cost $40, and if a friend loaned you money for a cup of coffee, you wouldn't be friends with them again if they claimed you owed them $40 to cover the coffee you drank.
This is quite plainly legalized robbery. And it happens in many ways, through various "fees" the bank can extract without your explicit permission.
Of course the banks will try to make the money up in other ways. But that should never ever stop us from creating regulations to deal with usury and legalized theft.
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Social Construct
Go left, young man.
06:26 PM on 08/24/2010
I think that Mr. Chen makes a point, however, only to a point. The banks have increasingly relied on fees as a revenue source; i.e., the overdraft or late penalty fees. To the best of my recall, these fees have increased to the point of being not an appropriate penalty for people being financially irresponsible, but rather an abusively disproportionate rate. I would like to see a 30 year historical trend in how these specific types of penalties have grown, or not (if I'm wrong), as well as other ways the financial industry has used the their abilities, over time, to take a greater share of income from a middle class and working poor with stagnant wage growth.
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HUFFPOST BLOGGER
Tim Chen
08:48 PM on 08/24/2010
You're absolutely right, they've gotten completely out of hand with their fees. My point isn't that these fees were fair, but that banks will do what they can to get them back, even if it means skinning those of us who don't rely on things like overdrafts and late payments.
05:03 PM on 08/24/2010
it's unfortunate that the government's financial reform effort AND your article are examples of why we will probably never see the right reform until it's too late. The issue isn't fees on checking accounts. The issue is wall street's scope and scale of financial engineering that does nothing positive economically and really is just a wealth extraction mechanism. The other issue is the massive amount of taxpayer dollars being used to subsidize this casino (and I am not just talking about TARP - that is petty cash compared to the other handouts).

So, the right objective for financial reform is to reduce the amount of the economy that relates to financial engineering and perpetuating the casino and re-directing it to the real economy. Dismantle TBTF, put all derivatives on exchanges and stop the ridiculous taxpayer handouts to the TBTF. And do a full audit of the Federal Reserve and a review of their mandate (the full employment mandate is a complete joke for the Fed to have) . They are at the center of the problems. Forget about checking accounts.
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Tim Chen
05:34 PM on 08/24/2010
I think it's hard to tell the American public to forget about checking accounts, since we're talking about their wallets here. I don't disagree with your point, but you're missing mine. Financial reform should happen, maybe in the manner that you describe, but the way that Congress decided to go about it this time could end up doing more bad than good.
01:13 AM on 08/25/2010
there is always room for tweaking according to what does and doesn't work. never let the good become the price of the perfect.
JNarragansett
Check your premises
04:14 PM on 08/24/2010
I wonder if the government would be willing to accept the same limitations on the IRS as the ones they would like to place on the banks. Any politician who supports such a measure cannot acknowledge that this would encourage bad financial behavior, so then they would have to support the notion that even if the IRS lost the ability to charge penalties or enforce jail time for delinquent taxpayers, revenues would not be changed.
12:13 PM on 08/25/2010
You are a customer of a bank----a citizen of this country! If you don't see the difference, you are part of what is wrong with this country!
JNarragansett
Check your premises
12:24 PM on 08/25/2010
Maybe you should "take your country back" from people like me.

We always have conversations about things you can't understand like "changing economic incentives will lead to changing economic behavior."
04:09 PM on 08/24/2010
"it means that banks can't recoup the costs of offering all those free services, so they're forced to invent new fees. Banks aren't charities "

Banks seem quite charitable to their board of directors and CEOs. It seems like to me that boards of directors are offering CEOs obscene amounts of bonus money. Will we see this practice curtailed?
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Tim Chen
05:37 PM on 08/24/2010
Haha, unfortunately we probably won't see this happen in our lifetimes.