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Toby Barlow

Toby Barlow

Posted: February 16, 2011 06:09 PM

Just because headquarters can't figure out how to make your location viable does not mean you can't. You've got loyal customers, you know the shelves. You've been sitting behind the cash register for years now saying, "If it was up to me..." So, do it! Organize, approach Borders and say, "Okay, let's figure out a way to be creative here." They might be happy to have a positive PR spin.

Then track down the landlord and talk with them, they don't want a vacant hole in the wall, they want a tenant, because one tenant makes it more attractive for other tenants. So maybe you can work out a deal. Just give 'em a call.

Get people involved. Invite local school kids to come up with a name for your store. Hold a social where the members of your sci-fi book club mingle with your romantic novel book club members. Hold a contest for local musicians to write your radio jingle and then crowd source the funding to run the ad. Invite the high school debate team to come and debate electronic vs. classic books. Get local reporters to report on the story of "The Little Bookshop That Could." Invite local banjo players to accompany authors at readings (okay! bad idea!)

Yes, it's true that some forces are working against you, but when isn't that true in life? And yes, there are fewer independent bookstores out there, but you know why? Places like Borders put them out of business. So, Border's demise gives the indie a fighting chance, right? In fact, quite a few independent bookstores are doing pretty well. Word bookstore in Greenpoint, Book Court in Cobble Hill, and in our own rough and tumble downtown Detroit, Leopold's Books has been chugging along with an eclectic mix of quirky books, graphic novels, and offbeat magazines. There's a customer in there every time I stop by and they're always buying something.

The good news is there is help out there. After battling the mega book chains for years, the independent bookstores have come up with a wealth of tools to help the independent bookstore succeed. Poke around online, you'll see. Don't be depressed, this is going to be interesting. Don't be discouraged, okay, well, be a little discouraged, but just have a beer and order a pizza and then come out swinging. Sell what you love and talk about it all the time. Be creative and have fun.

 
 
 
Just because headquarters can't figure out how to make your location viable does not mean you can't. You've got loyal customers, you know the shelves. You've been sitting behind the cash register for ...
Just because headquarters can't figure out how to make your location viable does not mean you can't. You've got loyal customers, you know the shelves. You've been sitting behind the cash register for ...
 
 
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HUFFPOST SUPER USER
Erewhon7
Join atheists, our non-prophet organization
09:32 PM on 02/21/2011
I find avoidance of discussion about online presence and brand building almost incomprehensible.
No store can possibly survive without it.
Nor should it.
Especially now, with the advent of e-books.
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HUFFPOST SUPER USER
writeon1
Pundit in my own mind
11:10 AM on 02/21/2011
While I hate seeing any brick and mortar bookstore bite-the-dust, they had no problem putting small independents out of business initially. Maybe it's a what comes around goes around thing. http://newsy1.wordpress.com
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Concerned Citizen in CA
3 things cannot be long hidden: sun, moon & truth
12:21 AM on 02/20/2011
While I applaud the sentiment behind the article, a little dose of reality must be injected. I used to work in retail...in a chain bookstore. Granted, it was in the 80's, but I doubt very seriously if the pay scale has changed much. Oh sure, it's kept up with all other similar jobs, but I doubt it has outpaced them. At the time, I could hardly afford to pay the bills, and I still lived at home with my parents. And I was an assistant manager. I doubt very seriously if an employee of Borders, in today's world, where rent is higher, health insurance is astronomical, will be able to scrounge up the capital to start up an independent book store, unless they have just gotten an inheritance from the proverbial rich uncle or they have recently hit the lottery. Small business loans are harder to get since the government has financial problems, and there aren't too many regular folk out there that would want to invest since unemployment is so high and many are just scraing by.
Sorry to inject this bit of reality. I really do wish that the idea was more practical, but alas, the state of the economy has made it almost impossible. But should any readers of this article still wish to try, the best of luck to you.
01:41 PM on 02/19/2011
Is this post a little naive about the current state of the country in regards to opening a small business? Letting alone trying to keep a business open that sells (gasp) books - how to afford healthcare? How to get the capital to open a bookstore - when previous to opening it, one worked at someone else's?

If this seems overly dour, the feel-good in this suggestion doesn't do a good job of acknowledging how hard it's become for anyone to realize their dreams of personal success - and success, here, being the older version where you make ends meet and do something you love, which is, I know, anathema to the current version of The Dream.
04:42 PM on 02/18/2011
I used drive or motorcycle out to Ann Arbor back in the late '70's just to browse and shop at Border's. It was called the largest bookstore in the world and I always thought of them as being the independent book seller being eaten by Barnes & Noble and later Amazon. A case of evolution or just history repeating itself? Brick and mortar has to surrender some ground to cyberspace.
12:52 PM on 02/18/2011
There are two sides to the Borders store closings.

Yes, it will be a plus for current and future independent book stores. Like Walmart did for Main Street, Borders and Chapters did for independents. With Borders out of the picture, independents will have a fighting chance at survival. Independents thrive by offering choices not available in the "mass market only" chains. They can even be regional tourist draws: as Canadians living in B.C., we've made a number of 3-day trips to Portland, Oregon due to, among other factors, the great downtown Powells Books ('largest book store in the world").

On the other hand, hundreds of Borders ex-employees now will be joining millions of out-of-work Americans, and their prospects at the moments look dim indeed.
12:52 PM on 02/18/2011
And then we can have a bake sale, and, and...

You mention the store in Detroit, and to pump us up with entrepreneurial fervor, you say, "there's a customer in there every time I stop by." Wow, a whole customer!!!

An old joke is appropriate here:

How do you make a small fortune selling books?
Start with a large fortune.
01:43 PM on 02/19/2011
I'm glad I'm not the only one who sees the disconnect here.

I've always liked the very wealthy people I talk to at work who seemed to think I worked retail because I liked it and chose that path - as it was unimaginable to them that anyone would ever have to do something other than what they wanted.
12:45 PM on 02/18/2011
Unfortunately most Border's locations are profoundly unsuited to this sort of approach. The one near me that is closing is ONLY accessible by car in a huge shopping center dominated by an officemax and a chain sporting goods store. It is an enormous space, currently filled mostly with kitschy junk, DVDs, an unattractive Seattle's Best selling profoundly mediocre coffee, etc. I will regret the loss of its excellent children's book section, lovingly curated by a good staff and far, far better than the one at Barnes & Noble across town. But the damn place is just so impersonal and unsuited to anything but a chain that I can't imagine its employees being able to bring off a revival. And I've seen a dozen smart book retailers with terrific ideas go broke in this town. BEFORE B&N and Borders came here. I vividly recall that the original Borders in Ann Arbor was about 10 steps from the University of Michigan campus in a highly walkable neighborhood with lots of other things to do. That sort of place might be susceptible to revival by a good independent owner.
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Robert SF
10:10 AM on 02/18/2011
Sorry, but it's a dumb idea. Workers aren't entrepreneurs; they're not even managers. It's this kind of chirpy-happy attitudes that prevent us from facing our real problems.
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Stacy Mitchell
06:22 PM on 02/17/2011
Three cheers!

And get your neighbors to help finance your buy-out:
http://www.newrules.org/retail/article/grassroots-financing-underwriting-new-crop-neighborhood-businesses
12:51 PM on 02/17/2011
a big fish is eaten by the Amazon.
US Bookseller Giant Borders Files for Bankruptcy
Bookseller Borders, which helped pioneer superstores that put countless small local bookshops out of business, filed for bankruptcy protection Tuesday, sunk by crushing debt and sluggishness in adapting to a rapidly changing industry. http://www.newslook.com/videos/291292-us-bookseller-giant-borders-files-for-bankruptcy?autoplay=true
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DocNever
10:43 AM on 02/17/2011
Face it: Books are finished as a means of communication. That doesn't mean people will stop reading. They'll just do it on e-books. The cost of production is virtually zero, the delivery time is instant, and most of the money goes to the author, who has been abused and cheated by paper-and-ink publishers for years. As soon as the authors realize this, they will put their own books online and hire an editor if they need one. (Many don't.) As more and more readers start to go with e-books, it will become economically impossible for the paper-and-ink publishers to survive. I give them five years, at most.
06:17 PM on 02/17/2011
DIY authors will have a hard time making their work known. The publishers do take on the risks of putting marketing behind the books they sell. Therefore they do deserve good profits.

I don't think that the passing of paper-and-ink is a positive thing to celebrate. Knowledge passes through several thousands of years in this form. It remains to be seen if electronic form can survive that long.
11:36 AM on 02/18/2011
Really?
Aplle music really didn't change much in the music industry - juste dshifted the cchairs a little.