UNITED AIRLINES

IMPACT

Expiring Airline Miles: Just One More Way to Penalize the Poor

Samuel C. Spitale A Los Angeles–based writer, storyteller and journalist
TRAVEL

First Class Flight

Roz Warren Author of OUR BODIES, OUR SHELVES: LIBRARY HUMOR
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How United Airlines is Making a Customer Service Comeback

Christopher Elliott Author, How to Be the World's Smartest Traveler (and Save Time...
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