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Wendell Potter

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How to Read Insurers' Reaction to Supreme Court Decision to Learn What They Plan to Do Next

Posted: 07/02/2012 9:26 am

This post originally appeared on iWatch News.

Health insurers avoided their worst case scenario last week -- the prospect of the Supreme Court striking down the individual mandate but letting the rest of the health care law, especially profit-threatening consumer protections, go forward. Now the industry can focus on a goal it has had all along: getting rid of those pesky consumer protections.

That goal was clear to me from the reaction statement issued by America's Health Insurance Plans. The statement was jam-packed with feel-good phrases like "secure and affordable," "peace of mind," and "choice and competition." Allow me to provide an interpretation of what AHIP, the industry's biggest PR and lobbying group, was really saying and really planning. After 20 years as an industry PR guy, I'm all too familiar with prose written to obscure intentions.

Sentence by sentence, here's what AHIP's communications people crafted as soon as they realized the industry would not have to go nuclear to wipe out ObamaCare -- that instead, it could conduct a stealth ground war to get rid of everything in the law that might threaten profits.

"Individuals and families need secure, affordable coverage choices. Maintaining the link between market reforms and universal coverage is essential to avoiding significant cost increases and loss of choice for consumers and employers."

Translation: "Whew! Thank you, Chief Justice Roberts. We can now shelve the campaign we were poised to launch to convince people why the consumer protections in the law won't work without the mandate. We won't have to squander resources on that effort. Now we can devote our war chest to helping elect candidates willing to use our talking points and vote the way we tell them to vote -- and to persuading people to believe the consumer protections are not in their best interests after all. The mandate will work best for us when they're all gone."

Next sentence: "As the reform law is implemented, health plans will continue to focus on promoting affordability and peace of mind for their beneficiaries."

Translation: "We are masters at stringing together words that test especially well in focus groups, even if they have little or nothing to do with the way we really conduct business. 'Affordability and peace of mind' sound great, don't they? So trust us. Just don't look at our track record."

And so on: "The law expands coverage to millions of Americans, a goal health plans have long supported, but major provisions, such as the premium tax, will have the unintended consequences of raising costs and disrupting coverage unless they are addressed."

Translation: "First off, we want you to suspend disbelief for a moment and forget that if health plans really cared a whit about expanding coverage, they would have ended their routine practices of refusing to sell coverage to people with preexisting conditions and charging exorbitant rates years ago. That's why 50 million Americans are uninsured. As for that premium tax, even though we stand to gain billions every year because of the individual mandate and the subsidies the government will provide to help low-income families pay their premiums, we don't want to give up a dime of those billions to help the government pay for the expanded coverage we've been in favor of for so long. So we'll have a campaign designed to mislead people into thinking that their premiums will have to increase and that their coverage might somehow have to be disrupted as a result of the tax. We'd love to be able to say that we are so grateful for the billions in new revenue that we will agree not to pass the tax along to our customers. We'd love to say that, we'd even consider doing it -- if only our shareholders would let us."

Wait, there's more: "Health plans will continue to work with policymakers on both sides of the aisle to make coverage more affordable, give families and employers peace of mind, and promote choice and competition. Health plans also will continue to lead efforts to reform the payment and delivery system to promote prevention and wellness, help patients and physicians manage chronic disease, and reward quality care."

Translation: "We have Democrats as well as Republicans in our pocket. And look how we've worked in 'affordable' and 'peace of mind' into our little statement again. Aren't we good at this? And we know 'choice' and 'competition' are two words that test especially well. So well, in fact, that we and our allies named one of the front groups we set up a few months ago, the one we're using to try to control how the state health insurance exchanges operate, the 'Choice and Competition Coalition.' And instead of focusing on how we can -- and do -- get between you and your doctor whenever we want to, please suspend disbelief once again and just think of us as your doctor's helper. Doctors don't know best, silly. We do. So trust us."

Expect to hear all of these buzzwords and phrases coming out of the mouths of the industry's friends in politics, business and the media in the coming months -- over and over and over again. The coming war will be a war of words, a war of messaging.

Next week I'll provide a more detailed list of the other provisions of the law the insurers have their sights on, along with some of the talking points they'll be deploying to try to take them out. 

Continue this story and read more investigations at iWatch News

 
 
 

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This post originally appeared on iWatch News. Health insurers avoided their worst case scenario last week -- the prospect of the Supreme Court striking down the individual mandate but letting the re...
This post originally appeared on iWatch News. Health insurers avoided their worst case scenario last week -- the prospect of the Supreme Court striking down the individual mandate but letting the re...
 
 
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HUFFPOST SUPER USER
ajl1239
06:30 AM on 07/05/2012
People need to understand that private insurance is 'socialism', too -- all pooling of risk is inherently 'socialist'.

It's just that when the government does it, nobody is making a profit off of the enterprise by gambling with all of the premium dollars in the stock market.
09:10 PM on 07/04/2012
This is why we need to eliminate for-profit health insurance companies, period.
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perpetualsanity
Free your mind... the rest will follow
05:52 AM on 07/03/2012
Definitely something consumer watchdog groups need to keep an eye on moving forward. In theory, the ruling sounds good, but in practice, corporations tend to side with profits over people.
07:59 PM on 07/02/2012
This is exactly why we need Medicare for everyone NOW!
bonatay
It will be hard. Be bold. Be courageous.
03:43 PM on 07/02/2012
We need a Potter translator for every part of government. They can string together words that sound like they are saying something that really means nothing.
HUFFPOST SUPER USER
2lib4oh
02:33 PM on 07/02/2012
I knew there was more to this than what met the eye.

Thank you Mr. Potter, for your clarity in this.
The American people owe you a debt of gratitude for sacrificing your financial security to expose the
the health insurance double-speak.
01:28 PM on 07/02/2012
We need to implement a public option at the state level. The county health services in LA are pushing hard to expand, because this new law will draw patients away from the public system. Their response is to become competitive within the exchange. I'm keeping an eye on it and may try to switch to their plan if it looks good. I'm on a great plan now, but there are reasons to support public healthcare.
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HUFFPOST SUPER USER
politicky
just follow the $$$
12:54 PM on 07/02/2012
Thank you Mr. Potter. Now I know exactly why I had very mixed feelings about this ruling.
12:49 PM on 07/02/2012
"Individuals and families need secure, affordable coverage choices". Translation: This of course means you and your family. Any regretable restrictions we need to lobby for in order to maintain our profits will affect other people. (Unless you get sick, then we can't help you).

"Maintaining the link between market reforms and universal coverage is essential to avoiding significant cost increases and loss of choice for consumers and employers". Translation: We can't maintain profits if we cover everyone with a serious illness. And now we can't restrict pre-existing conditions. What to do? We need to increase premiums and decrease coverage (standard procedure) and call it market reform.
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12:19 PM on 07/02/2012
Thank you Mr. Potter for reminding us that we shouldn't be celebrating.
Roberts just flipped this back to very familiar predators.

If we aren't joining and supporting good independent consumer watchdog groups and other agencies genuinely concerned about the public welfare then we deserve what we get.

Foolish of us to party, when there is only one side working very hard to "fix" things.
As noted, most of "our" congressional Democrats aren't going to be watchdogs for us,
and neither will Obama.
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HUFFPOST SUPER USER
billw8017
History looks like this
08:00 PM on 07/02/2012
The Republican "fix" is to abolish any national plan. The House has passed and Romney has endorsed the Ryan budget that even wants to replace Medicare with a voucher or premium paying system that is not indexed to inflation. What do you care about "watch dogs?" You are ready to work with your burglars.
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11:48 PM on 07/02/2012
You don't read carefully.