HP Explains How Its Computers Got To Syria

HP Explains How Its Computers Got To Banned Country
FILE - This Feb 21, 2012 file photo shows a Hewlett Packard logo in Frisco, Texas. Hewlett-Packard Co. showed signs of recovery in the first three months of the year as it strengthened its position as the world's largest maker of personal computers and gained back some of the business it had lost while weighing whether to dump its PC division. HP's stock jumped nearly 7 percent by early afternoon Thursday, April 12, 2012, the first trading day since research groups Gartner and IDC released their quarterly PC shipment estimates. (AP Photo/LM Otero, File)
FILE - This Feb 21, 2012 file photo shows a Hewlett Packard logo in Frisco, Texas. Hewlett-Packard Co. showed signs of recovery in the first three months of the year as it strengthened its position as the world's largest maker of personal computers and gained back some of the business it had lost while weighing whether to dump its PC division. HP's stock jumped nearly 7 percent by early afternoon Thursday, April 12, 2012, the first trading day since research groups Gartner and IDC released their quarterly PC shipment estimates. (AP Photo/LM Otero, File)

* Products may have been sold to Syria via third parties

* Company does not allow sales to Syria, Iran or Sudan

* Italy's Area SpA likely got HP products from HP partner

By Nicola Leske

Nov 23 (Reuters) - Hewlett Packard Co said in a letter made public on Friday that its products could have been delivered to Syria through resellers or distributors, but the world's largest PC maker affirmed it did not sell directly to the country.

The letter was a response to a request from the U.S. Securities and Exchange Commission's Office of Global Security Risk that asked whether HP's products were sold in countries where they would be subject to U.S. sanctions.

"We are aware of November 2011 news reports that your equipment was installed by the Italian company, Area SpA, in Syria as part of a nationwide surveillance and tracking system designed to monitor people in that country," the SEC wrote in its request.

"Please describe to us the nature, duration, and extent of your past, current, and anticipated contacts with Syria and Iran, whether through subsidiaries, distributors, resellers, vendors, retailers, or other direct or indirect arrangements."

In a letter dated Oct. 9, HP said it had not authorized the sale of products to Syria.

Instead, HP said the Italian surveillance company had likely obtained its products from an HP partner that was unaware of their ultimate destination.

In another Oct. 9 letter to the agency, HP said it ended its contract with Area SpA in April.

Calls to HP seeking further comment were unanswered as were calls to Area SpA.

HP's overseas subsidiaries ended sales of printers and related supplies to third-party distributors and resellers with customers in Iran in early 2009, the company wrote.

But because its products are often sold by others through indirect channels without its knowledge or consent "it is always possible that products may be diverted to Iran or Syria after being sold to channel partners, such as distributors and resellers," HP said.

Reuters has documented how banned computer equipment from U.S. companies has made its way to Iran's largest telecommunications company through China-based ZTE.

Networking equipment maker Cisco Systems Inc has since cut its ties to ZTE.

HP said in both letters that it would continue to work with ZTE, but it had conducted an internal investigation relating to an alleged sale of its products to MTN Irancell, Iran's second largest mobile carrier.

The company was also asked about EDS - an IT outsourcing company that HP bought in 2008 - and any activity in Iran, Syria and Sudan.

HP said it had the same policy regarding Sudan as it did on sales to Iran or Syria.

HP is eager to avoid more negative publicity after surprising the market on Tuesday with an $8.8 billion writedown on its $11.1 billion acquisition of software group Autonomy, accusing the British company of improper accounting to inflate sales.

Autonomy has denied any wrongdoing.

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