TRAVEL
03/07/2013 03:37 pm ET

Confessions Of A Southwest Airlines Lost And Found Agent

Imagine you have just returned home after a long flight and realize you've accidentally left your brand new iPad tucked in the airplane's seat back pocket—what happens next? We talked to Robert Lehr, the Manager of Central Baggage Services at Southwest Airlines, to find out how the lost and found department works to help reunite passengers with their favorite forgotten items, whether it's a bag of precious Disney souvenirs or a camera full of photos from a dream trip to Hawaii.

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