10/03/2013 10:16 am ET

First Metal Badges, Now The Free Help: Met’s Membership Desk Volunteers Nixed For Paid Employees


The Metropolitan Museum of Art will convert the volunteer positions at its three membership desks into paid part-time jobs starting Nov. 1.

“The fact is that because of new technologies and also the expansion of auditing and compliance requirements, the demands on membership have really been changing over the last year and they’ve increased dramatically at this point,” said Harold Holzer, senior vice president for public affairs at the museum. “All of those [reasons] prompted reexamination of the way the desks are staffed, and we really think that we need paid employees working at the desks.”

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