Amazon Tries To Console Customers After UPS Christmas Fail

Amazon Tries To Console Customers After UPS Fail
The Amazon logo is seen on the new logistics center of online merchant Amazon in Lauwin-Planque, northern France, Thursday, Sept. 19, 2013. Amazon France plans to create 2500 jobs by 2015 in this center. (AP Photo/Michel Spingler)
The Amazon logo is seen on the new logistics center of online merchant Amazon in Lauwin-Planque, northern France, Thursday, Sept. 19, 2013. Amazon France plans to create 2500 jobs by 2015 in this center. (AP Photo/Michel Spingler)

Amazon.com Inc. (AMZN), the largest online retailer, offered customers $20 gift cards and refunds on shipping charges after an avalanche of orders caused United Parcel Service Inc. (UPS) to miss delivery of some packages by Christmas.

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