Netflix's Major HR Innovation: Treating Humans Like People

Netflix's Major HR Innovation: Treating Humans Like People
In this Friday, Jan. 17, 2014 photo, a person displays Netflix on a tablet in North Andover, Mass. Netflix Inc. reports earnings after the U.S. stock market closes on Wednesday, Jan. 22, 2014. (AP Photo/Elise Amendola)
In this Friday, Jan. 17, 2014 photo, a person displays Netflix on a tablet in North Andover, Mass. Netflix Inc. reports earnings after the U.S. stock market closes on Wednesday, Jan. 22, 2014. (AP Photo/Elise Amendola)

Back in 1997, before it was streaming a billion hours of Internet television a month, Netflix was a startup. They had a fairly standard vacation policy: 10 vacation days, 10 holidays, and a handful of sick days per person. Rather than formally tracking these days, they opted for an honor system, with employees tracking their own off days and informing their managers when appropriate.

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