09/25/2014 08:41 am ET

Miss a Payment? Good Luck Moving That Car

Evgeny Perzhinskiy via Getty Images

The thermometer showed a 103.5-degree fever, and her 10-year-old’s asthma was flaring up. Mary Bolender, who lives in Las Vegas, needed to get her daughter to an emergency room, but her 2005 Chrysler van would not start.

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