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Eric co-founded Dezenhall Resources in 1987 and today serves as the company's CEO. Prior to starting his own firm, Eric worked at an international public relations agency and a political consulting firm. Today, he is a frequent guest commentator on national public affairs programs and is widely quoted in leading news publications.
Eric's first book, Nail 'Em: Confronting High-Profile Attacks on Celebrities and Business, pioneered new techniques for understanding and defusing crises. Damage Control: Why Everything You Know About Crisis Management is Wrong, was co-authored with his partner, John Weber, and was released in April 2007. The Devil Himself (Thomas Dunne, St. Martin's, 2011), deals with the collaboration between the U.S. Navy and organized crime during World War II to secure American ports from Nazi attack. Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal (12 Books, October 2014), explores how once-powerful people, organizations and brands are easily brought down by the seemingly powerless through a media and internet that feed almost exclusively on destructive information. He is also the author of five novels, Money Wanders, Jackie Disaster, Shakedown Beach, Turnpike Flameout, and Spinning Dixie.
Eric is on the faculty of Georgetown University’s McDonough School of Business where he teaches a course on crisis management and marketplace defense to MBA students. He speaks frequently before groups on the news media, crisis management and popular culture.