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Contributor
Josh Bernoff
Senior Vice President of Idea Development, Forrester Research
Josh Bernoff is Senior Vice President of Idea Development at Forrester Research and the co-author of Empowered: Unleash your Employees, Energize your Customers, and Transform your Business (Harvard Business Review Press, 2010). His previous book, Groundswell: Winning in a World Transformed by Social Technologies, was a BusinessWeek bestseller and won the American Marketing Association Foundation’s award for the best marketing book of the year in 2009.