The times change, the tools change--but human nature is perpetual.
As Daniel Pink once said, "There's a gap between what science knows and what business does." The study of psychology and its application for marketing to consumers has been brought about by the attempt to bridge this gap.
For the lay marketer, the problem is finding practical sources of inspiration. Stodgy academic writing--often criticized by Harvard psychologist Steven Pinker--and sensational headlines have made it hard to decipher which research results are worth testing.
As one extra step in helping marketers and salesman improve their ethical persuasive efforts, I compiled a list of 10 must-know psychology studies in my 10 Ways to Convert More Customers (Using Psychology) resource.
Designed by my talented team at Help Scout, below you can get the key takeaways in infographic form. If you're hungry for more, check out the coverage and research links in the full guide.
Gregory Ciotti is on the customer success team at Help Scout, the invisible email support software. Through a beautiful dashboard, data-driven reports, and smart UI built for taking the headache out of email, Help Scout can help you transform your email support.